Tagged: web design savannah

Georgia Hospice Care Announces New Website Designed by Speros

Georgia Hospice Care Announces New Website Designed by Speros

(SAVANNAH, GA) GHC(formally Georgia Hospice Care) is pleased to announce the launch of a newly designed website —http://ghcholdings.com/— for the hospice provider in Georgia and South Carolina. The new site was adopted to transition the company’s Georgia branding into a name that would enable mulit-state use. Additionally, the company was seeking to enhance capabilities of the website for recruiting and raising the visibility of their non-profit 501c GHCFoundation for donations to support the companies charitable activities.

GHC Website designed by Speros

The design took approximately eight weeks to create and implement the new site. Designed by Speros, a full-service technology company headquartered in Savannah, the site features user-friendly navigation and a clean, professional design.

“The primary goal was to create a navigation scheme that made the site easy to use and informative,” said Lauren Dingus, web and graphics designer for Speros. “The group also needed a website that was interactive to include online forms, employment opportunities and a means for donations.”

GHCcoordinated the launch of the new website to coincide with the expansion of their hospice services into South Carolina.

“We enjoyed the process of working with Sperosand are thrilled with all aspects of the new website,” said GHCCFO and COO Kevin Gierc. “Our previous site was static with no interactive elements. This is a vast improvement for the families we serve.”

For more information, visit ghcholdings.com

ABOUT GHC
GHCwas founded with the goal of improving the accessibility and quality of care available to those who live in the rural areas of Georgia and South Carolina. GHCprovides the care and compassion needed to ensure that patients live their final days with the respect and dignity they deserve. GHChas locations in Savannah, Jesup, and Brunswick. For more information visit ghcholdings.com.

ABOUT SPEROS
Established in 1984, Sperosprovides technology solutions for businesses, offering telephone systems, IT services, surveillance systems, web design and branding solutions and cloud computing. Sperosteam members continually stay updated on leading-edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world. For more information, visit speros.com, call 912-354-8900 or email info@speros.com.

CONTACT
Lauren Dingus
Web and Graphics Designer
Speros
ldingus@speros.com
912.790.5117

MEDIA INQUIRIES
Cecilia Russo
Cecilia Russo Marketing
912-665-0005
info@crussomarketing.com

Marjorie Young
Carriage Trade Public Relations, Inc.
912-844-9990
VisTeam@carriagetradepr.com

Speros Expands Web Design and Technology Support with New Hires

Speros Expands Web Design and Technology Support with New Hires

(SAVANNAH, GA) Speros, a full-service technology company headquartered in Savannah, announces three new employees have joined the firm: Mary Elizabeth Sancomb, web and graphics designer; Dean Baynon, IT technician; and Michael Redmond, technology technician.

“Each of these new team members has a unique skill set to serve the increasing needs of our clients, and they will help us continue to provide the prompt personal attention customers expect from us,” said Susan Speros, chief executive officer of Speros. “We are excited to welcome them to the Speros team.”

Speros

Mary Elizabeth Sancomb

Sancomb, as a web and graphics designer, will be responsible for overseeing social media accounts, designing logos and websites and developing the firm’s marketing projects. The Savannah native is a 2017 graduate of the University of Georgia.

“I am excited to develop my design skills and help our clients find their personal brand and voice while developing their websites,” Sancomb said. “I’m also looking forward to helping Speros better connect with our customers on social media as well as developing new skills working with the knowledgeable staff at Speros.”

Dean Baynon, Speros

Dean Baynon

Baynon, as Speros’ newest IT technician, will be responsible for managing backups and anti-virus software and will help clients with equipment installations. He grew up in Statesboro and graduated from Ogeechee Tech in 2018 with an associate’s degree in IT. He also has completed an internship at Digital Office Equipment in Statesboro.

“I am pleased to work at Sperosbecause the company has an efficient, yet relaxed atmosphere,” Banyon said. “My coworkers are very friendly and helpful to everyone, both customers, and other employees. When I came on board, no one hesitated to answer any questions I had. Everyone here truly loves what they do.”

Speros

Michael Redmond

Redmond, a technology technician, will be responsible for the installation of cabling, structured wiring and all hardware required for various services. The Savannah native graduated from the Savannah College of Art and Design and has 15 years of experience as a low-voltage technician and high-voltage electrician.

“I am happy to be part of such an experienced team. I hope to contribute by bringing my various experiences in the low-voltage field,” Redmond said.

ABOUT SPEROS
Established in 1984, Sperosprovides technology solutions for businesses, offering telephone systems, IT services, surveillance systems, web design and branding solutions and cloud computing. Sperosteam members continually stay updated on leading-edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world. For more information, visit speros.com, call 912-354-8900 or email info@speros.com.

MEDIA INQUIRIES
Cynthia Wright
Carriage Trade Public Relations®
cynthia.wright@carriagetradepr.com
912-856-9075
www.carriagetradepr.com

Speros Named Official Partner with Wilson Electronics

Speros, a Full-Service Technology Company Headquartered in Savannah, Announces Partnership with Largest Cellular Booster Provider

(SAVANNAH, GA) Speros, a Savannah-based technology services company, has been named as the area’s only certified Wilson Electronics installer for wireless signal boosters. Wilson Electronics, a leader in the cellular signal booster market, is the longest-running manufacturer of wireless signal boosters in the country.

As Wilson certified installers, SperosIT technicians have received extensive training on technical installation and best practices. They also have been well versed in the many services and products available from Wilson Electronics for the home, automobile and office. Each booster is designed to improve cellular coverage by amplifying signals and providing uninterrupted service.

“We are proud to partner with Wilson Electronics and know that our customers will appreciate the difference in wireless coverage,” said Susan Speros, chief executive officer of Speros. “With Wilson booster products, communication concerns at home or at work will be a thing of the past.”

Speros, Speros Technology, Carriage Trade Public Relations and Cecilia Russo Marketing, Savannah Public Relations

Wilson Electronics is the largest provider of cellular booster kits and amplifiers on the market. Its boosters are compatible with all major carriers in the USA and Canada, covering commercial buildings, homes, RVs, boats and more.
For more information, visit http://www.speros.com/.

ABOUT SPEROS
Established in 1984, Sperosprovides technology solutions for businesses, offering telephone systems, IT services, surveillance systems, web design and branding solutions and cloud computing. Sperosteam members continually stay updated on leading-edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world. For more information, visit speros.com, call 912-354-8900or email info@speros.com.

CONTACT
Heather Radtke
Vice President
Speros
hradtke@speros.com
912.354.8900

MEDIA INQUIRIES
Cecilia Russo
Cecilia Russo Marketing
912-665-0005
info@crussomarketing.com

Marjorie Young
Carriage Trade Public Relations, Inc.
912-844-9990
VisTeam@carriagetradepr.com

Savannah Area Republican Women Announces their Second Annual Lunch and Learn Event, Ladies, Guns & Ammo

Savannah Area Republican Women Announces their Second Annual Lunch and Learn Event, Ladies, Guns & Ammo
Keynote Speaker will be Rachel Campos-Duffy from FOX News

(SAVANNAH, GA) The Savannah Area Republican Women will hold the second annual Ladies, Guns and Ammo event on Saturday, Oct. 13, at the Savannah Golf Club, located at 1661 E. President St. The event is intended to instruct women on the laws associated with handguns and proper safety protocols.

Ladies Guns & Ammo

Rachel Campos-Duffy will be the featured keynote speaker for the luncheon. Campos-Duffy, the wife of Wisconsin Congressman Sean Duffy, is a FOX News and FOX Business Contributor and a recurring guest host on hit shows, FOX & Friends and Outnumbered. She is a published author, communications consultant and television personality. Her presentation will focus on political analysis and culture.

There will also be two instructional classes available for participants. Sheriff John Wilcher has partnered with the Savannah Area Republican Women to provide instruction on gun rules/regulations, safety classes and shooting range practice at the Chatham County Sheriff’s Training Facility. Classes are limited to 60 participants. Guests are free to bring their own handgun or one will be provided.

“This event gives our community an incredible and unique opportunity to learn about handgun safety and firearm regulations while bringing attention to the Constitution’s First Amendment which provides freedom of speech as well as freedom to worship, freedom of the press, the right of the people to peaceably assemble and the 2nd Amendment which gives the right of free people to keep and bear arms,” said Marolyn Overton, president of Savannah Area Republican Women. “We can’t thank Sheriff John Wilcher enough for volunteering his time to teach these critical lessons. We are also ecstatic to welcome Rachel to this year’s event as our guest speaker. Her experience and talent offer so much to our audience.”

Tickets for the safety classes, shooting range practice and luncheon are $95; for the luncheon only, tickets are $45. The lunch is open to both men and women but is limited to 150 guests.

Savannah Area Republican Women will hold a raffle for multiple handguns and other items during the event. Winners do not need to be present to claim their prize. Raffle tickets are $25 each or five for $100. There are also t-shirts available for $20.

Businesses interested in sponsoring the second annual Ladies, Guns & Ammo are asked to contact Savannah Area Republican Women’s president, Marolyn Overton, at (912) 598-7358.

Proceeds from this event will benefit the Savannah Area Republican Women’s efforts to promote Constitutional Government, emphasizing the 1st and 2nd amendments, Republican candidates, as well as, the philanthropic efforts of the Savannah Area Republican Women.

For more information, tickets and reservations, visit http://sarw.org/event

ABOUT SAVANNAH AREA REPUBLICAN WOMEN
Founded in 1961, Savannah Area Republican Women (SARW) has stressed that it is not a social club but a serious working organization concerned with issues, recruiting good candidates and getting them elected. The organization meets on the first Wednesday of every month at Carey Hilliard’s Banquet Room, 11111 Abercorn St. Reservations for the luncheon meeting should be made no later than noon on the Monday before the luncheon. For more information, contact SARW’s president, Marolyn Overton, at (912) 598-7358. To RSVP for a luncheon meeting, contact Rebecca Rhinehart at (912) 398-0111 or visit SARW.org/reservations

Speros Wins Local Food Drive Competition: Bytes for Bites, Benefiting Second Harvest of Coastal Georgia

Speros Wins Local Food Drive Competition: Bytes for Bites, Benefiting Second Harvest of Coastal Georgia
Over 70,000 Donated and 9,000 Pounds of Food Collected

(SAVANNAH, GA) The Technology Association of Georgia has announced that Speros, a full-service technology company in Savannah, won Most Points Per Employee and Total Points for the Savannah area in the 3rd annual Bytes for Bites— a two-week fund and food drive competition benefitting Georgia food banks.

Sponsored by the Georgia Food Bank Association, the goal of Bytes for Bites is to help children in food-insecure homes during the summertime when children no longer have access to free or reduced-cost school meals. According to their website, more than 1 in every 4 Georgia kids at risk for hunger.

Competing against two other technology companies in town, Speros was recognized as the winner for the Savannah area. “We used social media and videos to help gain community support,” said Lauren Dingus, the Director of Web Design and Marketing at Speros. “The response we received from our partners, clients and followers was overwhelming. We truly appreciate everyone’s help to make this a success.”

In total, the Georgia Food Bank Association reported nearly $70,000 raised and over 9,000 pounds of food collected in this year’s statewide competition, which is twice as much food as last year.

For a full list of the 2018 winners, visit http://bytesforbites.org/awards/.
For more information, visit https://georgiafoodbankassociation.org/make-a-difference/campaigns/bytes-for-bites/

Speros Bytes for Bites CompetitionSperos Bytes for Bites Competition

ABOUT SPEROS
Established in 1984, Speros provides technology solutions for businesses, offering telephone systems, IT services, surveillance systems, web design and branding solutions and cloud computing. Speros team members continually stay updated on leading-edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world. For more information, visit speros.com, call 912-354-8900or email info@speros.com.

Speros, Speros Technology, Carriage Trade Public Relations and Cecilia Russo Marketing, Savannah Public Relations

MEDIA INQUIRIES
Cecilia Russo
Cecilia Russo Marketing
912-665-0005
info@crussomarketing.com

Savannah’s Oelschig Nursery Installs Advanced Technology

Savannah’s Oelschig Nursery Installs Advanced Technology

(SAVANNAH, GA) The Southeast’s oldest floral and landscape nursery has gone high tech. Founded in 1882, Savannah’s family-owned and -operated Oelschig Nursery, Inc., was recently outfitted for the 21st century by Speros, a full-service technology company in Savannah. The upgrade allows the business to maintain better client data as well as track and control inventory.

Oelschig's Nursery

Fourth generation CEO Kurt Oelschig realized that the business needed a fully integrated system to better serve customers and track inventory. “We went to Sperosbecause we needed new computers but they also provided new point-of-sale computers and a new server computer that archives client data as well as hosts email and bookkeeping software,” said Oelschig. “We added a high definition surveillance camera system to monitor inventory, provide security and ensure safety.”

The surveillance system ensures and monitors the safety of employees, inventory, trucks and other equipment on the grounds. The computer upgrade assures faster and more accurate vendor orders along with a speedier checkout process; the enhanced customer record technology also offers a history of past purchases plus recommendations for automatic reorders.

As a wholesale-only horticulture business, Oelschig Nurseryhas served the floriculture needs of the coastal Southeast for over a century. Specializing in bedding plants for seasonal color and holiday crops for Easter and Christmas including Poinsettias, lilies, and Dutch bulbs, Oelschigsalso has a family and employee honored tradition of supporting non-profit organizations in the Savannah, coastal Georgia, and South Carolina communities it serves.

ABOUT SPEROS
Established in 1984, Sperosprovides technology solutions for businesses, offering telephone systems, IT services, surveillance systems, web design and branding solutions and cloud computing. Sperosteam members continually stay updated on leading-edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world. For more information, visit www.speros.com, call 912-354-8900 or email info@speros.com.

MEDIA INQUIRIES
Cecilia Russo
Cecilia Russo Marketing
912-665-0005
info@crussomarketing.com

How to Handle Telephone Hold Times in Your Business

How to Handle Telephone Hold Times in Your Business
By Rik LaSpisa

Prior to the 1950’s, making a phone call without the assistance of an operator was unheard of. In order to make a call you had to wait on hold until an operator connected you to your party. After the introduction of the North American Numbering Plan in the United States, and similar systems in Europe, we have been able to direct dial anyone we wish to call.

Despite this, waiting on hold is still very much a part of our lives. Time magazine reports that a survey commissioned by TalkTo found that Americans spend 13 hours per year on hold. Being on hold is now an unwelcome interruption during most customer service calls. Here are some considerations to ensure your customers remain on the line.

Live Answer vs Auto Attendant

Ideally, you will answers all calls live, however, not every business can do this. If you use an auto attendant, make sure your customers can reach a person after one or two menus. This will improve their opinion of your customer service.

Music on Hold

Hold music has the benefit of easing a customer’s frustration while also making their wait-time seem shorter. Pick hold music that reflects your brand, is relatable to your customers, and is updated regularly. Be aware that you cannot use a radio station or streaming music service for your hold music. You will be required to comply with ASCAP regulations and possibly pay licensing fees. Your phone system may come with pre-programmed hold music, however music that is too simple and generic may not keep your customers on the line.

Messages on Hold

Hold messages offer you an opportunity to educate new and existing customers about products, services, and specials. Surveys have shown that 88% of callers prefer messages on hold to any other hold option, with 16–20% of those callers making a purchase based on those messages. Utilizing hold messages can be appropriate for any business that provides goods or services to customers at their home or business, in store, through phone orders, or online. You can arrange to have custom messages on hold created for your business through your phone system provider.

What not to do

Having a hold strategy is important, but some businesses place their customers on hold to complete silence. According to recent surveys, 55% of callers placed on a silent hold hung up. You should also avoid using the ubiquitous “your call is important to us” message. This will challenge your credibility if customers experience long hold times. Finally, don’t interrupt your music on hold with messages. If you wish to use a combination of messages and music, make sure your messages play during a transition.

Remember, being kept on hold is an annoying inconvenience for customers. Whether you need to look up information related to their account, toggle between another call, or transfer them to another party, try to keep their time on hold as brief and productive as possible.

Rik LaSpisa Speros

Rik LaSpisa is the Director of Sales at Speros, a full-service technology company headquartered in Savannah. For more information, please visit speros.com