Popular POS (Point of Sale) Technology comes to Savannah
(SAVANNAH,GA) Five local restaurants are now using the latest restaurant POS technology available through One Stop I.T with more in the works. Last week curious restaurant owners and enthusiasts turned out at the One Stop I.T. office on 41st street to demo the Restaurant Manager POS system. Attendees were especially interested in the wireless handheld POS device. The software is specially designed to run on an iPOD/iPAD platform and is a big selling point according to One Stop I.T. owner, Olivier Jouffrault; “The ability to take orders and payments tableside saves servers a trip to the POS station. That can save 5 to 10 minutes per table which makes a big difference in a busy restaurant.”
The Restaurant Manager POS system has been around for over 25 years and is popular worldwide but is new to the Savannah market. One Stop I.T. became the Low Country licensed dealer earlier this year and has had a lot of interest from local restaurants. “There are only a handful of POS products that are locally supported.” says Jouffrault, “So we get at least a few calls a week from restaurants who have heard of Restaurant Manager and are excited to see it.” Restaurant Manager is already being used by five local restaurants including McDonoughs, Billy’s Place, Brasserie 529 (www.brasserie529.com), Green Truck Pub (www.greentruckpub.com) and the Royal Cinema Grille in Pooler (www.royalcinemaspooler.com) with more slated to start using it later this year.
When asked about his decision process in choosing a POS, Josh Yates, owner of the popular Green Truck Pub said “I demo’d a bunch of POS products and Restaurant Manager was a clear winner” He also liked the fact that there was a local dealer here in Savannah to provide installation training and service. Other restaurant owners cited the ability to customize the software to meet their needs and the value of features for the price. As John Roelle, owner of the new French inspired Brasserie 529 put it “the price point, the programming, the easiness to use– just the all around good package.”
A POS or point of sale is the computer system that keeps a restaurant running smoothly. It controls the flow of customer orders between the servers, bartender and kitchen and allows managers and owners to manage inventory and financial data as well as create reports showing customer ordering trends, server behavior and other information critical to making decisions.
Restaurant Manager offers all of the standard features available in other high end POS products but has several differentiating features that have made it a compelling choice for the five Savannah restaurants who are now using it.
24/7 support from One Stop I.T.
Wireless handheld POS device, which is the only POS technology designed exclusively for a handheld device and works on the iPOD/iPAD platform.
Online ordering which integrates the restaurant’s website with the POS system
Real time alerts that keep owners updated through text messages or emails
Yates of Green Truck is a fan of the real time alerts and says “We get to audit all of our servers’ button presses–whatever they delete, whatever they comp, whatever they void, and so keeping a track on that, setting an alert when those levels go too high.”
One Stop I.T.
One Stop I.T. was started in 2006 by owner, Olivier Jouffrault, and offers a ‘one stop shop’ providing small to medium size businesses and restaurants with technology services including phone systems, T1 to T3 connections, networking and cabling, surveillance systems, Managed I.T. services, POS products and more.
After getting a masters in Mechanical Engineering from a distinguished university in France, Jouffrault (who is French) worked as a consultant in Paris for a year before deciding to move to Atlanta to start a crepe restaurant. His research and planning for the technology needed to support a business led him to start an I.T. firm instead. In Savannah, One Stop I.T. initially serviced office clients but Jouffrault and his team soon identified a need in local restaurants and retail shops that wanted to deal with one provider for their phone, T1 to T3 connections, cabling, POS and other technology they have on premises. After researching, selling and servicing various POS systems on the market, One Stop I.T. became a dealer for Restaurant Manager. Jouffrault’s passion for the food industry coupled with his knowledge of all of the available technology products make him uniquely qualified to service restaurants. The company has grown quickly into a five person operation and counts many local restaurants as clients in addition to its Restaurant Manager users.
|Olivier Jouffrault – One Stop I.T.|